Last Updated November 30, 2018

Website Contact: privacy@teamatics.com

Teamatics LLC, a Washington limited liability company (“Teamatics,” “We,” or “Us”) that operates its offices in Washington, USA.

We want to protect your privacy when you use our website and other software-based services. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information about you that we process in the course of our business (“Personal Data”). This includes information received via our online or offline presence, including but not limited to using any of our websites (“Services”).

Revisions to this Privacy Policy

Any information that is collected via our Services is covered by the Privacy Policy in effect at the time the information is collected. We may revise this Privacy Policy from time to time. We will notify you of those changes by posting them at our website or by sending you an email or other notification as required by applicable law, and we will indicate at said site when those changes will become effective.

Before we use Personal Data for any new purpose not originally authorized by you, we will endeavor to provide information regarding the new purpose and give you the opportunity to opt out. Where your consent for the processing of Personal Data is otherwise required by law or contract, Teamatics will endeavor to comply with the law or contract.

What is the Nature of the Personal Data We Collect and How Do We Use It?

The types of Personal Data we may collect (directly from you or from third party sources) and our privacy practices depend on the nature of the relationship you have with Teamatics and the requirements of applicable law.

Some of the ways that we may collect Personal Data include:

  • You may provide Personal Data directly to us through interacting with the Services and requesting Services or information on our Products.
  • We may receive Personal Data from your employer or administrators within the organization where you work.
  • As you navigate the Services, certain passive information may also be collected about your visit, including through cookies and similar technologies described below.

Below are the ways we collect Personal Data and how we use it.

Collection and Use of Information

Our primary goals in collecting information are to provide you with Services, to improve those Services for you, and to enable you to employ and easily navigate our Services and website(s).

Types of Personal Data that Teamatics Collects

Teamatics may collect Personal Data regarding its current, prospective, and former customers, users, visitors, and guests (collectively "Users"). 

  • Information Provided Directly to Teamatics When you use the Services or engage in certain activities, such as registering for an account, responding to surveys and self-assessments, requesting information, or contacting us directly, we may ask you to provide some or all of the following types of information: your name, email address, job title, skills, interests, personal development goals, and certifications you hold.
  • Communications with Teamatics We may collect Personal Data from you such as email address, phone number, or mailing address when you choose to request information about our Services, register for Teamatics's newsletter or a program that we may offer from time to time, request to receive customer or technical support, or otherwise communicate with us.

Information Collected Using Various Technologies

Teamatics, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies ("Technologies") to automatically collect information. We may use Technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a "device") that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools, and to recognize you across devices. We use automated data collection tools such as Cookies and Web Beacons to collect certain information.

Cookies

"Cookies" are small text files that are placed on your device by a web server. We may use both session cookies and persistent cookies to identify that you have logged in to the Services and to tell us how you interacted with our Services. We may also use cookies to monitor aggregate usage and web traffic routing on our Services and to customize and improve our Services. Unlike persistent cookies, session cookies are deleted when you log off from the Services and close your browser. Although most browsers automatically accept cookies, you can change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies. If you don't accept cookies, you may not be able to access all portions or features of the Services. Some third-party services providers that we engage (including third-party advertisers) may also place their own cookies on your device. This Privacy Policy covers only our use of cookies and does not include use of cookies by such third parties.

Pixels

"Pixels"/"Web Beacons" (also known as Web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user's hard drive, Web Beacons are typically embedded invisibly on web pages (or in an e-mail). 

Analytics

Teamatics may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding the behavior and demographics of visitors on some of our Services, and to develop website content. This analytics data is not tied to any Personal Data. For more information about Google Analytics, please visit www.google.com/policies/ privacy/partners/. You may find more information about opting out of Google Analytics at https://support.google.com/analytics/answer/181881?hl=en. 

How We Use Information Collected from Technologies

  • Necessary for Operations We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools; that are required to identify irregular site behavior, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as shopping-carts, saved search, or similar functions
  • Performance Related We may use cookies, web beacons, or other similar Technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools
  • Functionality Related We may use cookies, web beacons, or other similar Technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites;
  • Advertising or Targeting Related We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using Technologies to understand the usefulness of the advertisements and content that has been delivered, such as whether you have clicked on an advertisement. If you would like to opt out of the Technologies we employ on our sites, services, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits.

Third-Party Payment Processing

When you make purchases through the Services, we may process your payments through a third-party application and third-party payment processors. The third-party application may collect certain financial information from you to process a payment on behalf of Teamatics, including your name, email address, address and other billing information. 

Ways in Which We Use Your Information

We acquire, hold, use, and process Personal Data about Users for a variety of business purposes, including: 

  • To Provide Services or Information Requested We may use information about you to fulfill requests for Services, or information, including information about potential or future Services, including to: generally manage Individual information; respond to questions, comments, and other requests; provide access to certain areas, functionalities, and features of Teamatics's Services; and contact you to answer requests for customer support or technical support.
  • Administrative Purposes We may use Personal Data about you for administrative purposes, including to: verify individual identity; communicate about individual accounts and activities on our Services and systems; in Teamatics's discretion, send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance; process payment for Services purchased; process applications and transactions; prevent potentially prohibited or illegal activities; enforce our Terms of Use;
  • Marketing Teamatics Services We may use Personal Data to provide you with materials about offers and Services that may be of interest, including new content. We may provide you with these materials by email, as permitted by applicable law. Such uses include: to tailor content, advertisements, and offers; to notify you about offers, products, and services that may be of interest to you; to provide Services to you and our sponsors; for other purposes disclosed at the time that Users provide Personal Data; or otherwise with your consent. You may contact us at any time to opt-out of the use of your Personal Data for marketing purposes, as further described in this Privacy Policy.
  • Research and Development We may use Personal Data to create non-identifiable information that we may use alone or in the aggregate with information obtained from other sources, to help us to optimally deliver our existing Services or develop new products and services.

Anonymous and Aggregated Information Use

We may use Personal Data and other information about you to create anonymized and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access Teamatics's Services, or other analyses we create. Anonymized and aggregated information is used for a variety of functions, including the measurement of visitors' interest in and use of various portions or features we provide. Anonymized or aggregated information is not Personal Data, and we may use such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes. We may share this information within our company and with third parties for our or their purposes in an anonymized or aggregated form that is designed to prevent anyone from identifying you.

Content Sharing with Others

Teamatics may from time to time offer various tools and functionalities for content sharing. For example, Teamatics may encourage you to share certain content with others, such as an email inviting the recipient to use our Products or Services. Email addresses that you may provide will be used to send the content or link you request, but will not be collected or otherwise used by us or any other third parties for any other purpose. Other Uses We may use Personal Data for which we have a legitimate interest, such as direct marketing, individual or market research, anti-fraud protection, or any other purpose disclosed to you at the time you provide Personal Data or with your consent.

Information That We Share With Third Parties

We will not share any Personal Data that we have collected from or regarding you except as described below. Information Shared with Our Services Providers We may engage third party service providers to work with us to administer and provide the Products and Services. These third-party services providers have access to your Personal Data only for the purpose of performing services on our behalf. The types of service providers (processors) to whom we entrust Personal Data include service providers for: (i) provision of IT and related services; (ii) provision of information and services you have requested; (iii) payment processing; (iv) customer service activities; and (v) in connection with the provision of the Services. If you don't want Teamatics to use your information for these purposes, you can opt out by contacting us at the email address noted at the top of this Privacy Policy. But note that if you opt out, we might not be able to provide our Services to you.

Information Shared with Business Partners

We may share Personal Data with our business partners, and affiliates for our and our affiliates' internal business purposes or to provide you with a product or service that you have requested. We may also provide Personal Data to business partners with whom we may jointly offer products or services, or whose products or services we believe may be of interest to you. In such cases, our business partner's name will appear, along with that of Teamatics.

Information Shared with Other Systems

You may instruct us to share certain of your information with other systems, and to access information from those systems for use to improve the services we provide you. Before doing so, you should review the applicable privacy policy of that system, because any information you instruct us to share will become subject to those policies. In addition, in the event, that you use one of those services, you should be careful about allowing other applications, services or people to access your information through that service. While much information collected by those services is innocuous, people who see our data may be able to determine a variety of Personal Data. We do not sell any of your information, including information gained through these other systems to data brokers or information resellers. We do not use any of the information for any purpose other than providing Services.

Information Shared with Other Third Parties

We may share aggregated information and non-identifying information with third parties for industry research and analysis, demographic profiling and other similar purposes. Information Disclosed in Connection with Business Transactions Information that we collect from our users, including Personal Data, is considered to be a business asset. As a result, if we go out of business or enter bankruptcy or if we are acquired as a result of a transaction such as a merger, acquisition or asset sale, some or all of our assets, including your Personal Data, may be disclosed or transferred to a third-party acquirer in connection with the transaction.

Information Disclosed for Our Protection and the Protection of Others

We cooperate with government and law enforcement officials and/or private parties to enforce and comply with the law. We may access, preserve, and disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims or legal process and comply with law enforcement or national security requests (including subpoenas, warrants or court orders); (ii) to protect your, our, or other's property, rights and safety and the rights, property and safety of a third party or the public in general; (iii) to prevent or stop any activity we consider illegal, unethical or legally actionable activity; (iv) to respond to your requests; (v) to collect amounts owed to us; (vi) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation or prosecution of suspected or actual illegal activity; or (vii) if we, in good faith, believe that disclosure is otherwise necessary or advisable. In addition, from time to time, server logs may be reviewed for security purposes - e.g., to detect unauthorized activity on the Services. In such cases, server log data containing IP addresses may be shared with law enforcement bodies in order that they may identify users in connection with their investigation of the unauthorized activities.

Opting-Out

You have the right to opt out of certain uses and disclosures of your Personal Data. Where you have consented to Teamatics's processing of your Personal Data, you may withdraw that consent at any time and opt out of further processing by contacting us at our website. Even if you opt-out, we may still collect and use non-Personal Data regarding your activities on our Sites and Services and/or information from the advertisements on third party websites for non-interest-based advertising purposes, such as to determine the effectiveness of the advertisements. We may periodically send you free newsletters and e-mails that directly promote our Services. When you receive such promotional communications from us, you will have the opportunity to "opt-out" (either through your Account or by following the unsubscribe instructions provided in the e-mail you receive). We do need to send you certain communications regarding the Services and you will not be able to opt out of those communications - e.g., communications regarding updates to our Terms of Service or this Privacy Policy or information about billing. We maintain "do-not-call" and "do-not-mail" lists as mandated by law. We process requests to be placed on do-not-mail, do-not-phone and do-not-contact lists within 60 days after receipt, or such shorter time as may be required by law.

Mobile Devices 

We may from time to time send you push notifications through our mobile applications with updates and other notices that may be of interest to you. You may at any time optout from receiving these types of communications by changing the settings on your mobile device. We may also collect location-based information if you use our mobile applications. You may opt-out of this collection by changing the settings on your mobile device.

Modifying Your Information

You can access and modify the Personal Data associated with your account through your account settings or by contacting us on our website. If you want us to delete your Personal Data and your Account, please contact us at the website with your request. We will take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.

Do Not Track Signals

Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Our Services do not have the capability to respond to "Do Not Track" signals received from various web browsers.

Cookies

Our Services use cookies and similar technologies as a necessary part of their functionality. If you disable cookies on a device, our Services will not work properly for you. If you do not want us to place cookies on your device, you should not use our Services.

Rights of Access, Correction, Deletion, and Restriction

You may inquire whether Teamatics is Processing Personal Data about you, request access to Personal Data, and ask that we correct, amend or delete your Personal Data where it is inaccurate. Where otherwise permitted by applicable law, you may contact us at our website or use any of the methods set out in this Privacy Policy to request access to, receive, seek correction, or request deletion of Personal Data held about you by us. Please include your full name, email address associated with your Account, and a detailed description of your data request. Such requests will be processed in accordance with local laws. Although Teamatics makes good faith efforts to provide Users with access to their Personal Data, there may be circumstances in which we are unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others' privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual's privacy in the case in question or where it is commercially proprietary. If we determine that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, we will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Data.

Retention of Personal Data

Teamatics retains the Personal Data we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws. Teamatics will take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your Personal Data) from unauthorized access, use or disclosure. When you enter sensitive information on our forms, we encrypt this data using SSL or other technologies. Please be aware, that no method of transmitting information over the worldwide web or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information. We do not accept liability for unintentional disclosure.

By using the Services or providing Personal Data to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If we learn of a security system's breach, we may attempt to notify you electronically by posting a notice on the Site or sending an e-mail to you. You may have a legal right to receive this notice in writing.

Our Products and Services may contain links to websites and services that are owned or operated by third parties (each, a "Third-party Service"). Any information that you provide on or to a Third-party Service or that is collected by a Third-party Service is provided directly to the owner or operator of the Third-party Service and is subject to that owner's or operator's privacy policy. Teamatics is not responsible for the content, privacy or security practices and policies of any Third-party Service. To protect your information, we recommend that you carefully review the privacy policies of all Third-party Services that you access.

International Transfer

Your Personal Data may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide your Personal Data to us, we may transfer your Personal Data to the United States and process it there. By choosing to visit the Site or Services, use the Site or Services or otherwise provide information to us, you agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of the United States and the State of Washington, and the adjudication of any disputes arising in connection with the Site or Services.

Policy Toward Children

Our Products and Services are not directed to children under 13 and we do not knowingly collect Personal Data from children under 13. If we learn that we have collected Personal Data of a child under 13 we will take steps to delete such information from our files as soon as possible.

Questions Regarding our Privacy Policy?

Please contact us if you have any questions about our practices or this Privacy Policy at prviacy@teamatics.com.